Terms of Use 

Bentleys Australia Pty Ltd ACN 097 734 462 – Website Terms and Conditions

1. Introduction

1.1 Your access and use of this Site is governed by these Terms of Use, Our Privacy Policy and Privacy Collection Statement. By accessing and using this Site You accept and agree to be bound by Our Terms of Use, Privacy Policy and Privacy Collection Statement. If you do not accept Our Terms, Privacy Policy or Privacy Collection Statement You must not access or use this Site.

1.2 Our Privacy Policy and all other notices and communications We provide through the Site will form part of and be subject to these Terms. Unless otherwise specified to the extent of any inconsistency or conflict between information in any communication or notice and these Terms, these Terms will prevail.

1.3 We may change these Terms at any time at Our discretion and without notice. The Terms will take effect when they are uploaded on Our Website. Please review these Terms regularly when You access the Site to ensure You are aware of any changes made.

1.4 These Terms represent the latest version of Our Terms of Use.

2. Definitions

Account means an account registered through this Site.

Bentleys means Bentleys Australia and New Zealand (“Bentleys Network”).

Content means data, information, e-Newsletters, software, text, blogs, images, movies, animations, links or other references to other websites, persons or information or any other digital media whether currently existing or not that may be displayed, delivered through or otherwise embodied on Our Site.

Digital Product means a product which is delivered electronically to the purchaser via the Internet.

Direct Communication means email, SMS, instant message or any other direct electronic communication.

Intellectual Property means all present and future rights to trade marks, domain names, logos, patents, inventions, copyrights and all similar rights in any part of the world whether registered or unregistered, which directly or indirectly relate to any information, media or process utilised by or embodied in Bentleys.

Intellectual Property Rights means all statutory and other proprietary rights in respect of all intellectual or industrial property including all trademarks, patents, copyright, confidential information and all other intellectual property as defined by Article 2 of the Convention Establishing the World Intellectual Property Organisation of July 1967 and the right to register them.

Member means a User that has registered an Account with Us to access the Service.

Physical Products means any product which is not a Digital Product.

Products mean Physical Products and Digital Products.

Services mean the services offered by Us through this Site to Members.

Site means all web pages located at www.bentleys.com.au and connect.bentleys.com.au including all sub-domains, related and affiliated sites.

Terms means these website terms and conditions between You and Us.

Tools means products or services produced by Our Site or affiliated Sites through the use of any devices, processes or software.

Us, We and Our mean Bentleys Australia Pty Ltd (ACN 097 734 462) of Level 14, 60 Margaret Street, Sydney NSW 2000, Australia.

User means a user who has complied with these Terms and accesses the Site but does not have an Account.

3. About Us

3.1 Bentleys is a network of independent accounting firms located throughout Australia, New Zealand and China that trade as Bentleys. All members of the Bentleys Network are affiliated only and are separate legal entities. Members of the Bentleys Network are not in partnership nor are they part of a worldwide partnership. The members of the Bentleys Network do not accept responsibility or liability for the actions or inactions of any member firm of the Bentleys Network.

4. Access and use of Site

4.1 Subject to these Terms, You may access and use the Site at no charge and without registering an Account.

4.2 You acknowledge and accept that access to and use of parts of the Site may:

  • be restricted to Members;
  • be subject to terms and conditions in addition to these Terms; or
  • require payment, and the imposition or removal of any access or use restrictions for any part of the Site is at Our sole discretion.

5. Privacy

We are committed to protecting Your privacy. Please refer to Our Privacy Policy at www.bentleys.com.au/Privacy-Policy[5] for further details on how We collect and protect Your information.

6. Registering an Account

6.1 It may be necessary to register an Account to access various Services and Products including, but not limited to, secure file transfers and secure online payment facilities.

6.2 When Account registration is required You will be notified at the time of registration and required to follow Account registration procedures which may include You being required to:

  • validly enter Your contact details which may include Your full name, address, phone number and email address along with all other information requested in the registration section of the Site;
  • signify Your acceptance of these Terms in addition to any other conditions which apply to that Product or Service which are displayed at that time; and
  • pay a fee.

6.3 Accepting these Terms and any additional terms and conditions displayed during the registration process is an important part of the registration process and You should carefully read these terms and any additional terms and conditions which apply before registering an Account with Us.

6.4 You must keep Your Account password associated with any of Our Services confidential. You are responsible for any activities or transactions made using Your Account. We are not liable for any damage or loss which results from unauthorised access to Your Account. We are not liable for any breach of privacy which results from unauthorised access to Your Account. You must immediately notify Us of any unauthorised access or use of Your Account of which You become aware via the Contact Us section of the site.

6.5 Unless otherwise stated in any additional Account registration terms Your Account is not transferrable and You may only register one Account.

6.6 When registering an Account You must provide Us with accurate and truthful registration information, which may include, but is not limited to, Your name, address, telephone number, and email address to keep Your registration information current. You must notify Us of any change of Your personal information as soon as reasonably practicable.

6.7 You may use a pseudonym or not identify yourself when registering an Account, however if you do not provide some or all of the personal information or credit information requested, we may not be able to provide you with or all of the services you request.

7. Use of your Account

7.1 You authorise Us to monitor Your use of Your Account and permit us to use your personal information relating to Your use of Your Account in accordance with Our Privacy Policy.

7.2 You must retain a copy of all material contained on Your Account, including copies of any material sent via our secure file transfer, so You may recover all such material in the event Your Account is no longer accessible.

7.3 Each of the following activities are prohibited in using Your Account and accessing Our Site:

  • Use or any type of data mining or accumulation tool to compile, disseminate, extract, reproduce, use, publish or package in any form any of the content, data or information contained within or accessible via Your Account, Our Site or its affiliated Sites;
  • Compiling, disseminating, publishing or repackaging any information (including personal and sensitive information) from Our Site or its affiliated Sites;
  • Use of any type of device, process or software to interfere or attempt to interfere with Your Account, Our Site and servers or networks connected with Our Site or its affiliated Sites;
  • Use of Your Account, Our Site or its affiliated Sites for any other reason other than those permitted by our Terms of Use; and
  • Use of Your Account, Our Site or its affiliated Sites for any unlawful purpose or activity or in breach of any applicable law or regulation.

8. Content

8.1 We derive Content from sources which We believe are accurate and up to date as at the time of publication, however, We do not make any representation or warranty as to the currency, reliability, suitability, accuracy or completeness of any Content provided via the Site.

8.2 While We use reasonable commercial endeavours to update Content embodied in the Site, You indemnify and release Us from all liability for any claim, loss, damage, cost or expense that directly or indirectly results from Your reliance on any Content provided on the Site.

8.3 We may engage third parties to author, design or provide Content for inclusion in the Site. You acknowledge and agree that in relation to all Site Content contributed by third parties:

  • any views or opinions expressed in that Content are the views and opinions of that third party and not Ours; and
  • despite any attribution of authorship or lack thereof, the responsibility and liability for ensuring the accuracy, legality, completeness and currency of Content lies exclusively with the third party who provided it.

8.4 In relation to e-Newsletters, this Content is intended to provide general information only in summary form on pertinent topics, current at the time of first publication. Please consult with a legal or other appropriate professional prior to relying upon any information contained within Our e-Newsletters.

9. Tools

9.1 We may enable You to upload and analyse data using online Tools.

9.2 You acknowledge and accept that when using Tools:

  • the processing, analysis and outputs generated by Tools are dependent on the accuracy and suitability of the data You provide and input into the Tool;
  • any Tools provided on the Site utilise processes and calculations which are intended to have a general application and accordingly may not be suitable for Your specific requirements; and
  • all Tools, and any output generated by Tools, are intended to provide guidance only and any reliance You place on the outputs and results generated by Tools is entirely at Your own risk.

9.3 All data and information You upload to a Tool will be handled in accordance with Our Privacy Policy.

10. Transactions

10.1 You may be required to make a make transaction through the Site for Products and Services including through the use of Our secure online payment facilities.

10.2 All transactions made through the Site will be covered by these Terms and any additional terms or conditions displayed during the finalisation of the transaction.

10.3 All Products and Services offered on the Site are subject to the restrictions and disclaimers contained in these Terms in addition to any other terms and conditions which apply to those Services.

10.4 By completing a transaction You agree to pay all amounts related to the transaction including all taxes and delivery charges by the relevant due date. Once a transaction is completed on the Site it cannot be cancelled or reversed.

10.5 You acknowledge and accept that for any Transaction related to Products or Services supplied by third parties:

  • We only facilitate Your purchase of those Products or Services from the relevant third party supplier and are not responsible for the supply of the Products or Services;
  • those Products or Services may be subject to additional third party terms and conditions. You should review these terms and conditions before making any Transaction for third party Products or Services;
  • any description or images on the Site of third party Products and Services are provided by the relevant third party supplier and not Us;
  • to the extent permitted by law and in addition to any other part of these Terms, We accept no liability for any loss or damage directly or indirectly related to any third party Product or Service purchased through the Site, including a third party’s inability to supply a particular Physical Product or Service; and
  • any warranty claims related to third party Products or Services purchased through the Site will lie with the third party supplier of the Product or Service and not Us.

10.6 Subject to clause 10.8, the safe and timely delivery of any Product purchased through the Site is the sole responsibility of the supplier of that Product.

10.7 You acknowledge and accept that, while We make all reasonable commercial efforts to ensure transactions occur in a secure environment, transacting through the Internet has inherent risks and We are not responsible for any unauthorised:

  • interception, modification or diversion of a transaction request;
  • access or copying of details relating to a transaction (including personal or financial information) that may result in a breach of Your privacy; and
  • failure to deliver a Digital Product, where that failure is not directly caused by Our deliberate actions.

10.8 We reserve the right to modify, suspend or cancel any Transaction for any reason.

11. Communications from Us

All Direct Communications from Us to You will be in accordance with Our Privacy Policy.

12. Comments and Posts

12.1 The Site may allow Users to submit or post Comments on different sections of the Site.

12.2 By submitting Comments to Us, You grant Us a non-exclusive, irrevocable, perpetual, royalty free and worldwide licence to use and deal with Your Comment.

12.3 You agree that You will not enforce any Moral Rights You may have in any Comment submitted to Us and You agree that We may use Your Comments in any manner which We see fit without acknowledgement or reference to Your Moral Rights.

12.4 Comments must not, in any way whatsoever, be potentially or actually harmful to Us or any third party, where “harm” includes, but is not limited to non-economic loss that will or may be suffered by Us. Without limiting any provision of these Terms, You warrant Your Comments are not:

  • xenophobic, sexist, racist, abusive, defamatory, harassing or inflammatory;
  • false, inaccurate or misleading or deceptive;
  • fraudulent or involve the sale of counterfeit or stolen items;
  • infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights or intellectual property rights, rights of publicity, confidentiality or privacy;
  • violate any applicable law, statute, ordinance or regulation (including, but not limited to, those governing export and import control, consumer protection, unfair competition, criminal law, antidiscrimination and the Competition and Consumer Act 2010 (Cth));
  • obscene or contain any material that, in Our sole and absolute discretion, is in any way inappropriate or unlawful, including, but not limited to obscene, inappropriate or unlawful images and, if otherwise adult in nature, will be distributed only to people legally permitted to receive such content;
  • commercial advertising of any third party products, services or websites;
  • contain any malicious code, data or set of instructions that intentionally or unintentionally causes harm or subverts the intended function of Our Site, including, but not limited to viruses, Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, modify, delete, detrimentally interfere with, surreptitiously intercept, access without authority or expropriate any system, data or personal information; or
  • create liability for Us or cause Us to lose (in whole or in part) the services of Our Internet Service Providers (ISPs) or other suppliers.

12.5 We reserve the right, without restriction and without notice to You, to modify, remove or delete Your Comments or Posts at Our complete discretion.

13. Closing Accounts

13.1 Subject to any additional terms specific to an Account, You may close any of Your Accounts at any time.

13.2 We reserve the right, without notice to You and at Our complete discretion, to refuse to register Your Account or modify, suspend, close or block Your Account if We believe You:

  • have breached any part of these Terms;
  • are likely to breach any part of these Terms; or
  • have acted against Our business interests or reputation.

13.3 You will not be entitled to recover any fees if Your Account is closed in accordance with clause 13.2.

14. Intellectual Property

14.1 By accessing and using the Site You acknowledge and agree:

  • that We are either a licensee or owner of all rights, titles and interests in the Intellectual Property and You will not hinder, impede, invalidate or challenge Our ownership or entitlement to use or register any part of the Intellectual Property in any way, or do any act which may diminish the value of the Intellectual Property;
  • any use, downloading, copying, adaption, modification, communication or reproduction of any part of this Site or the Intellectual Property is strictly prohibited unless necessary for and incidental to Your access and use of the Site; and
  • You must not otherwise copy, upload, communicate, modify, transmit, reproduce, distribute or in any way exploit any of the Site, the Content or the Intellectual Property, without Our prior written authorisation.

14.2 Certain software and other Content provided or available through the Site may be stated to be subject to special or additional rules or conditions which will form part of these Terms.

14.3 You agree to use the Site for lawful purposes only.

14.4 You agree to comply with the provisions of the Copyright Act 1968 (Cth) when using Our Site.

14.5 All trademarks appearing on Our Site belong to their respective owners.

15. Modifying and terminating the Site

15.1 We reserve the right to modify, update or terminate the Site or any part of the Site at any time and at Our absolute discretion, without notice or liability to You.

15.2 Any change or modification to the Site or these Terms is effective immediately upon them being posted on the Site. If any such change or modification is unacceptable to You, You must not use the Site. If following any such change or modification You continue to use the Site, Services or Content, then You will be deemed to have accepted those changes or modifications.

16. Hyperlinks

16.1 We have no control over and are not responsible for the content of any third-party:

  • site for which a hyperlink is provided or displayed on the Site;
  • site framed within the Site; or
  • advertisements displayed on the Site.

16.2 We expressly disclaim (and do not endorse or verify) the accuracy or reliability of content on third-party websites described in clause 16.1.

16.3 Hyperlinks are provided on the Site for Your convenience only and may not be current or operational. Our use or inclusion of a hyperlink on the Site is not an endorsement, approval or recommendation of the linked website or its content.

16.4 We are not responsible for the content or privacy practices associated with third-party websites and accessing these sites you should read their terms, conditions and privacy statements. Your use of or reliance on any third-party website is at Your own risk absolutely.

17. Disclaimer


17.2 You recognise the limitations of consultations or advice without examination, testing or investigation and never disregard tailored, independent and qualified advice or delay seeking it, because of something You have read on the Site.

17.3 If You have a question or concern about the appropriateness or application of anything on the Site, You must seek advice from a relevantly qualified professional.

17.4 We make no representation and give no warranty or undertaking (express or implied) as to the currency, accuracy, completeness, effectiveness or reliability of the Site or Content for any particular purpose or specific business or that the Site can be used in relation to any business in substitution for proper specialised independent advice.

17.5 We disclaim any and all responsibility or liability for any loss, damage, injury or other claim whatsoever for any outcome arising from Your reliance upon the Site or its inability to meet Your needs.

17.6 The use of and Your reliance upon the Site is entirely at Your own risk. When using the Site information will be transmitted over a medium which may be beyond Our or Our suppliers jurisdiction or control. Information and files available from the Site cannot be guaranteed to be secure, free from computer viruses or other faults or defects and You should scan and check such data accordingly.

17.7 We will not be responsible for any delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site which is beyond Our direct control. For the avoidance of doubt We do not accept responsibility for any interference or damage to Your computer system which may arise in connection with Your use of the Site.

18. Liability

18.1 Where We expressly or are deemed to be providing any accounting or related advice, Liability limited by a scheme approved under Professional Standards Legislation.

18.2 Subject to clause 18.3, We are not liable for any loss or damage, however caused (including, without limitation, negligence on Our behalf), suffered or incurred by You in connection of or use of Your Account, Our Site or Our affiliated Sites.

18.3 To the fullest extent permitted by law:

  • all conditions and warranties concerning the Site (whether as to quality, outcome, fitness, care, skill or otherwise) expressed or implied by statute, common law, equity, trade, custom or usage or otherwise are expressly excluded and in respect of those statutory warranties which can not be excluded for any Products or Services provided by Us, Our liability to You is limited to the remedies contained in section 64A of the Australian Consumer Law (Cth), which You agree it Your only remedy;
  • in no event will We, Our officers, employees, agents, contractors, licensors, suppliers, or any other third parties mentioned on the Site be liable for any loss, costs or damages (including, without limitation, economic or consequential loss, lost profits or special damages) resulting from the use of or inability to use the Site, whether arising under statute or in contract, tort or any other legal doctrine, and whether or not We are or ought to have been aware of, or advised of the possibility of such loss, costs or damages;
  • We are not liable to you or to any third party for any personal injury, including death, caused by access to, use or misuse of the Site; and
  • remedies under these Terms are exclusive and are limited to those expressly provided for in these Terms.

18.4 You are liable for and indemnify Us from and against any loss or damage (including, without limitation, legal costs) however caused, suffered or incurred in connection with any act or omission by You including, but not limited to, infringement of intellectual property rights, breach of privacy and any illegal acts or omissions.

18.5 The indemnities contained within Our Terms of Use will continue notwithstanding any settlement of Your Account.

19. General

19.1 To the extent that any part of these Terms are invalid, unenforceable, illegal, void or voidable for any reason, then these Terms will be construed and be binding as if the invalid, unenforceable, illegal, void or voidable part had been deleted from them or read down to the extent necessary to overcome the difficulty.

19.2 Our waiver of any breach or a failure to enforce or to insist on the observance of a condition of these Terms will not be a waiver of any other or of any subsequent breach.

19.3 We will not be responsible or liable for failure to perform any obligation under these Terms if such failure is caused by the occurrence of any matter beyond its reasonable control including, without limitation, industrial disputes, internet and communications outages, fire, flood, war, explosion, accident or act of God.

19.4 These Terms are governed by and construed in accordance with the laws of each applicable State and Territory and the Commonwealth of Australia, and you irrevocably submit to the jurisdiction of the courts of that State and of the Commonwealth of Australia.