At Bentleys Queensland, we are pleased to support you with tools and services that help you to manage your affairs simply and safely online. This includes the following.


Please note – some of these approaches rely on the use of your mobile number and your email address for delivery of secure client correspondence. If you would like to check the details we have on file for you, please contact your Bentleys advisor.

Security reminder

Your cyber safety is paramount to us. We remind you, Bentleys will never email you to tell you we’ve changed our bank account details. If you are unsure of our bank account details, please call us to confirm prior to paying. Find the details of your local Bentleys office here.

Information about Director Identification Numbers and instructions for applying for a Director ID

A Director Identification Number (Director ID) is a unique identifier that a director will apply for once, and keep forever, even if they change companies, stop being a director, change their name, or move interstate or overseas. The Director ID initiative is part of the governments wider Modernising Business Registers (MBR) program all in aide of building a fairer business environment through preventing the use of false or fraudulent director identities.



Learn more about the MBR program     

More information on the ABRS website

Important information:

Existing directors: if you are an existing director and do not have a Director ID, you need to apply for one immediately to avoid potential fines. 

Intended directors: you will need to apply for a Director ID before you are appointed. You may apply up to 12 months before your appointment.

Existing CATSI Act directors appointed before 31 October 2022: you will have until 30 November 2023 to apply for their Director ID. After this date you will need to apply before your appointment.

Need more help?

The ATO Director ID demonstration video will take you through the steps you need to complete to apply for your director ID.

Signing documents electronically with FuseSign

At Bentleys, we use a streamlined easy-to-use electronic signing platform via FuseSign. One of our highest priorities is getting documentation out to our clients as quickly and securely as possible, and with FuseSign, we can achieve both of these effortlessly while providing you with the best experience possible.

What does this mean for you?

Within FuseSign we have set you up with your contact details including your mobile number. Mobile numbers are important in the FuseSign process as this acts as your authenticator when signing your documentation.

Once we have prepared your document bundle within the new platform, there are a few simple steps to review and sign. Follow the steps or watch this short video to be guided through.

  1. You’ll receive a document bundle link via an Email. This will come from a FuseSign email address on behalf our office.
  2. In the body of the email, there will be a link to open your secure document bundle.
  3. You will then be presented with an online view of your documents to review and digitally sign.
  4. Click the Sign Document button. To validate you are signing the documents, you will receive a personal SMS verification code to your mobile number for you to enter.
  5. Now that your documents have been authorised and signed, you will receive an automated email as soon as all parties have finalised their signing actions in the bundle.


Digital signing via FuseSign is a quick and simple way to deliver and have you approve and sign documents. Just a few of the key benefits are:

  • FuseSign doesn’t require a login with username and passwords and instead sends a unique link and then verifies using a phone number by sending a text message code
  • When there are multiple documents that need to be read or signed as part of a family group, there will be just one link and one email, making it quicker and easier to action
  • The document needs to only be signed once rather than in multiple locations
  • High level of security and tracking applied to keep data secure and encrypted
  • The documents can be accessed on any device with an internet connection!

We are also very happy to sit down with you to sign your documentation or post your documentation if that is what you would prefer.

If at any time you are unsure how to proceed with signing your document bundle, or have any questions about the information you’ve supplied, please contact us.

Completing ATO documents with iPracticeHUB

At Bentleys, we are committed to continuously improving your experience, making it easy for you to manage your financial and business needs.

We are delighted  to advise that you can access your ATO documents online using iPracticeHUB – making processing your ATO documents fast, safe, and simple.

iPracticeHUB is an official Digital Service Provider with the ATO and encrypts your documents to deliver them securely.

What to expect

You will receive an email when we send you an ATO document. The sender address will be [email protected] and the subject line will say there are documents waiting for you to view. You will also get an SMS from Bentleys with an authentication PIN.

What you need to do

  1. Click the relevant link in the email.
  2. Enter the PIN from the SMS in the window that opens.
  3. Simply review and complete the document.


To receive your documents via postal mail, contact us and we will be happy to tailor your service to what suits you best.



Managing your corporate secretarial affairs

For clients who use our services for the management of corporate secretarial affairs, we also offer online and secure procedures for your requirements.

Relevant emails will be sent to you from Bentleys Corporate Secretarial ([email protected]), including timely reminders for annual company statement fees. We encourage you to save this email address in your address book so these emails arrive to your inbox.

The emails will have a ‘Pay Debt Now’ button. This button is safe. It will redirect you to a website with the B-Pay details for your company, which you can also find on your ASIC invoice.


Contact your local Queensland office (Brisbane, Sunshine Coast or Emerald) and we’ll be more than happy to assist.

Contact us

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