Access Bentleys’ Industry Research: SA retail – at the crossroads?

The transformation of the South Australian retail sector is set to accelerate in 2017, driven by digital disruption and changing consumer behavior.

Bentleys SA and Business SA recently published inaugural retail industry research which investigated the local retail sector to find there is still a strong preference for in-store purchases. Successful retailers will be those who can provide a seamless brand experience for shoppers both in-store and online.

Read the article about the findings here

Access a copy of the research report here

A snapshot of the key findings of the research:

  • Almost half (47%) of shoppers surveyed had a positive outlook of the retail sector in SA today.
  • 57% of retailers described their level of business confidence as ‘somewhat optimistic’.
  • 21% of retailers pointed to the economy or the government as immediate threats facing their business.
  • 66% of shoppers and 74% of retailers felt it was ‘very important’ to support SA retailers.
  • 62% of shoppers indicated it was ‘very’ or ‘extremely’ important to support local manufacturers.
  • 19% if retailers indicated that their ability to adapt and innovate will be the key to their ongoing sustainability.
  • 82% of shoppers and 90% of retailers have a positive vision of the sector in two years’ time.

To discuss what these findings mean for your retail business, contact Bentleys today.

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